We’re driven to improve the App Packaging benchmarks of the industry as a whole and our service is designed to deliver outcomes for organisations faster and better than ever before.
By prioritising agile business practices and proactive service, our solution takes the frustration and delays out of the app development process, helping enterprises get the software solutions they need faster.
Our Australian-based team will pick up the phone as soon as an app request comes through, cutting out the inefficiencies of email communication and ensuring things get done as soon as they can. It's this layer of human service that allows us to speed up the App Packaging process, reducing delivery times down to one week for each request.
Our App Packaging service is customisable to suit the needs of our customers. We offer flexibility of monthly app volumes and competitive pricing models.
Request and requirements gathering
Whether through a ticket logged with Fastrack directly or through our integration with a customer ticketing system, an app request and any supporting information is sent to our App Packaging team.
Fastrack's expertise with apps means we can offer advice and guidance beyond the specific App Packaging solution. We assess every request individually and make recommendations of software offerings where appropriate.
Once the request has been received and all requirements gathered, Fastrack goes to work, packaging the app effectively and efficiently.
User Acceptance Testing (UAT)
To ensure our packaged solution is capable of meeting the requirements of our customer, we present what was requested and get confirmation and sign-off. If it doesn't meet expectations, Fastrack revisit the packaging process until it is right.
Once approval has been given, the packaged app is delivered to the customer's internal resources for distribution, or deployed by Fastrack as part of a more complete Fastrack Device Management managed service.